Privacy Policy

Privacy Policy

This privacy policy defines and informs you of how MEMPHIS JET uses and protects the information you transmit to us, if any, when you use this site accessible from the following URL: (hereinafter the "Site").

Please note that this privacy policy may be modified or supplemented at any time by MEMPHIS JET, in particular in order to comply with any legislative, regulatory, jurisprudential or technological developments. In such a case, the date of its updating will be clearly identified at the top of this policy. These changes engage the user as soon as they are put online. It is therefore necessary for the user to consult this privacy policy and to use the cookies on a regular basis in order to be aware of any changes.

  1. Policy

In general, you can visit the MEMPHIS JET Site without disclosing any personal information about yourself. In any case, you are in no way obliged to transmit this information to MEMPHIS JET.

However, if you refuse, you may not be able to access certain information or services that you have requested. As such, MEMPHIS JET may in some cases ask you to enter your surname, first name, email address, telephone number, company and function (hereinafter your "Personal Information"). By providing this information, you expressly agree that it will be processed by MEMPHIS JET, for the purposes indicated in point 2 below as well as for the purposes recalled at the end of each form.

In accordance with the General Data Protection Regulation adopted by the European Parliament on 14 April 2016, and the Data Protection Act of 6 January 1978 as amended, MEMPHIS JET informs you of the following points:

  • Identity of the Controller

The data controller is the company MEMPHIS JET, having its registered office at 29 Rue des Orangers 64700 HENDAYE – FRANCE

Tel. : + 33 5 59 15 23 82

  • purposes of the treatment

MEMPHIS JET may process your Personal Information:

(a) for the purpose of providing you with the information or services you have requested (in particular: sending the Newsletter, commercial offer, purchasing services online or assessing your level of compliance via a form); or

(b) for the purpose of collecting information that allows us to improve our Site, our products and services (including through cookies); or

(c) for the purpose of being able to contact you about various events relating to MEMPHIS JET, including in particular product updates and customer support.

  • Recipients

Only MEMPHIS JET is the recipient of your Personal Information. These, whether in individual or aggregated form, are never transmitted to a third party, notwithstanding the partners that MEMPHIS JET uses (you will find more information about them in point 7 below). Neither MEMPHIS JET nor any of its partners market the personal data of visitors and Users of its Site.

  • Shelf life

Your Personal Information is kept by MEMPHIS JET.

  • Computer rights and freedoms

You have the following rights regarding your Personal Information, which you can exercise by writing to us at the postal address mentioned in point 1 or by completing the form opposite.

o Right of access and communication of data

You have the ability to access personal information that concerns you.

However, due to the obligation of security and confidentiality in the processing of personal data incumbent on MEMPHIS JET, you are informed that your request will be processed provided that you provide proof of your identity, in particular by producing a scan of your valid identity document (in case of request by our dedicated electronic form) or a signed photocopy of your valid identity document (in case of request addressed in writing).

MEMPHIS JET informs you that it will be entitled, if necessary, to oppose manifestly abusive requests (by their number, their repetitive or systematic nature).

To help you in your approach, in particular if you wish to exercise your right of access by means of a written request to the postal address mentioned in point 1, you will find by clicking on the following link a model letter developed by the Commission Nationale de l'Informatique et des Libertés (the "CNIL").


o Right to rectification of data

Under this law, the law authorizes you to request rectification, updating, locking or erasing of the data concerning you which may prove to be incorrect, erroneous, incomplete or obsolete.

You can also define general and specific guidelines for the fate of personal data after your death. Where appropriate, the heirs of a deceased person may require the death of their loved one and/or the necessary updates to be taken into account.

To help you in your approach, in particular if you wish to exercise, on your own behalf or on behalf of one of your deceased relatives, your right to rectification by means of a written request to the postal address mentioned in point 1, you will find by clicking on the following link a model letter developed by the CNIL.


o Right to object

The exercise of this right is only possible in one of the following two situations:

  1. Where the exercise of that right is based on legitimate grounds; Yes
  2. Where the exercise of this right is intended to prevent the data collected from being used for commercial prospecting purposes.

To help you in your approach, in particular if you wish to exercise your right of opposition by means of a written request addressed to the postal address indicated in point 1, you will find by clicking on the following link a model letter prepared by the CNIL.


  • Response time

MEMPHIS JET undertakes to respond to your request for access, rectification or opposition or any other additional request for information within a reasonable period of time which may not exceed 1 month from receipt of your request.

  • Partners

MEMPHIS JET informs you that it uses authorized partners in the exercise of its activities.

MEMPHIS JET has previously ensured that its service providers implement adequate guarantees and compliance with strict conditions in terms of confidentiality, use and data protection from its website.


  • Complaint to the competent authority


If you consider that MEMPHIS JET does not comply with its obligations with regard to your Personal Information, you may address a complaint or request to the competent authority. In France, the competent authority is the CNIL to which you can send a request electronically by clicking on the following link: